Shipping policy

📦 We offer free shipping on all orders.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Time
We offer free shipping on all orders within the United States.
Estimated delivery time is 7–14 business days after processing.

Please note that delivery times are estimates and may vary due to factors outside our control, such as shipping carrier delays, customs processing, or high demand periods.

Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Please allow a few days for tracking information to update.

Delays
While we strive to deliver your order on time, delays may occasionally occur due to external factors. Velnora is not responsible for delays caused by shipping carriers or customs.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Velnora is not responsible for lost or stolen packages confirmed to be delivered to the address provided. If you experience an issue, please contact the shipping carrier directly.

Contact Us
If you have any questions about your order, please contact us at:
velnora.shoponline@gmail.com